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Customer Service
In order to serve you better, we have created an on-line service/support system. This system can help you with:

  • Technical or How-To Support on an item you have purchased from us
  • To start the Return Process for an order shipped within the last 30 days
  • General accessory questions

Click here to enter the service/support system. Please note, this will open a new window and take you to our parent site, WirelessBYeAccess.com.


Order Status
Visit our Order Tracking page to check the status of your order and track any shipments.


Office Hours
Monday through Friday
8:00am - 5:00pm Central Standard Time

Phone Numbers
Main Number: (847) 991-7190 Option 2
Facsimile: (847) 991-7189

Mailing Address
eAccess eStore
407 N. Quentin Road
Palatine, Illinois 60067-4832
USA


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